1. Introduction
Welcome to South Bridge Reserve Private Wine Bar (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://southbridgereserve.com/ (“Website”).
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other registration details.
- Transaction Data: Payment details, purchase history, and billing information.
- Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Pages visited, time spent on the website, and interaction patterns.
- Cookies and Tracking Technologies: Cookies, web beacons, and analytics tools.
3. How We Use Your Information
We use your information to:
- Provide and manage your access to our Website.
- Process transactions and send order confirmations.
- Respond to inquiries and customer service requests.
- Send promotional communications (if you have opted in).
- Improve our website, services, and user experience.
- Comply with legal obligations and prevent fraudulent activities.
- Ensure compliance with Singapore’s Personal Data Protection Act (PDPA).
4. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Payment processors, hosting services, and analytics providers.
- Legal Authorities: If required by law, regulation, or legal process.
- Business Transfers: In case of a merger, sale, or acquisition of assets.
- Overseas Transfers: If we transfer personal data outside of Singapore, we will ensure that it is protected in accordance with PDPA requirements.
5. Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
6. Security Measures
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online platform is completely secure.
7. Your Rights and Choices
Under the PDPA, you have the following rights:
- Access and Correction: You may request access to your personal data and request corrections if the data is inaccurate.
- Withdrawal of Consent: You have the right to withdraw your consent for data collection and use at any time by contacting us.
- Opting out of Marketing Communications: You may opt out of promotional emails at any time.
- Managing Cookies: You can control cookie preferences through your browser settings.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contacting Our Data Protection Officer (DPO)
If you have any questions, concerns, or requests regarding your personal data under the PDPA, please contact our Data Protection Officer at:
South Bridge Réserve
admin@southbridgereserve.com